Billing and Financial Responsibility

At Bluestem Family Medical, we believe healthcare costs should be as transparent and straightforward as possible. Our team is committed to helping patients understand their insurance benefits, financial responsibilities, and available payment options.

Patients are responsible for all applicable co-payments, deductibles, co-insurance amounts, and any services not covered by their insurance plan. As a courtesy, Bluestem Family Medical will submit claims to participating insurance carriers; however, coverage decisions and payment determinations are made solely by your insurance provider.

Payment is expected at the time services are rendered unless prior arrangements have been made. We accept major credit cards, debit cards, HSA/FSA cards, and other approved payment methods.

Certain services may not be covered by insurance and may require self-payment, including:

• Weight management services or medications not covered by insurance
• Administrative forms, letters, or paperwork requests
• Medical marijuana evaluations and certifications
• Other non-covered services as determined by your insurance carrier

For uninsured and self-pay patients, transparent pricing information is available upon request. In accordance with federal law, eligible patients may request a Good Faith Estimate outlining the expected cost of services prior to receiving care.

If you have questions regarding insurance coverage, billing statements, payment options, or account balances, our team is happy to assist. Our goal is to ensure every patient feels informed, respected, and supported throughout their healthcare experience.